Iranian Automotive Industry has been the main focus and the subject of interest in various debates and economic analyses, while at the same time, the evolutions of this industry has always been scrutinized by the public. In addition, the industry’s important role of development has been the main reason for organization of the last three symposiums which is named “Automotive Industry” with various topics and concerns. The first symposium mainly focused on introducing automotive industry, the second conference introduced Iranian Automotive Industry strategies and the third conference emphasized on competitiveness and international cooperation.
Despite all the constraints caused by intensified sanctions in the recent years, not only Iranian Automotive Industry survived, but also production capacity increased. In the meantime, Iran nuclear negotiation team with full support of our great nation and its unexampled efforts have reached to an agreement which provided a rare opportunity for this major national industry to surge. Therefore, last year for the Automotive Industry was somehow different, managers in this industry within the new situation after the nuclear deal, had more powerful position in their negotiations with their foreign counterparts and also had more choices when it comes to choosing a partner.
We have learned that customer satisfaction comes only if there is competitive environment. An environment which is concerned about quality, pricing and aftersales services. Hence organizers of the “Fourth Iranian Automotive Industry International Conference” have chosen “Sales & Aftersales” as the main subject of the conference hoping for great interaction and cooperation in this area.
As General Secretary of the Conference, I believe that in near future our Automotive Industry will get an experience of huge transformation in intelligent sales, aftersales practice, Iranian and imported brands with better and unique services which will increase competitiveness of the Automotive Industry. I’m hopeful that this conference could provide an environment which would help developing and empowering sales and aftersales processes in domestic and foreign export markets.